Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your"), whether an individual or a legal entity, and LiliTONG Hardware Co., Ltd. ("LiliTONG," "we," "us," or "our"), headquartered in Foshan, Guangdong Province, China.

By initiating any inquiry, placing a purchase order, entering into a supply agreement, or otherwise accessing or using LiliTONG's products and services, you acknowledge that you have read and agree to these Terms in their entirety. If you do not agree to any part of these Terms, you must not proceed with any transaction.

These Terms take effect on January 1, 2026 and supersede all prior oral or written agreements between the parties unless a separate written contract has been duly signed by authorized representatives of both parties.

LiliTONG Hardware is a B2B manufacturer and supplier based in Foshan, China, specializing in:

• Furniture Handles -- A wide range of handle designs for cabinets, wardrobes, and custom furniture.
• Aluminum Profiles for Glass Doors -- Precision-engineered aluminum extrusion profiles for frameless and framed glass door systems.
• Honeycomb Panels -- Lightweight, high-strength composite panels for furniture and interior applications.
• OEM / ODM Manufacturing -- Custom product development and production tailored to client specifications.
• Full Supply Chain Services -- Including sourcing, quality control, packaging, and export logistics support.

All services are exclusively provided to business entities including but not limited to building material wholesalers, furniture factories, and procurement agencies. LiliTONG does not serve individual retail consumers.

To engage in business with LiliTONG, you represent and warrant that:

• You are a duly registered business entity or a duly authorized representative acting on behalf of such an entity.
• You have the legal authority and capacity to enter into binding commercial agreements.
• Your use of LiliTONG's products and services complies with all applicable laws and regulations in your jurisdiction.
• You are not located in a country or region subject to applicable trade sanctions or export restrictions that would prohibit the import of goods from China.

LiliTONG reserves the right to request business verification documents and to decline service to any party that does not meet eligibility requirements.

Order Placement. All orders must be submitted in writing via an official Purchase Order (PO) or confirmed through a signed proforma invoice. Verbal or informal commitments do not constitute a binding order.

Order Confirmation. An order is considered accepted only upon LiliTONG's written confirmation. LiliTONG reserves the right to reject any order at its discretion, including but not limited to cases of insufficient stock, unverified business credentials, or pricing discrepancies.

Pricing. All prices are quoted in United States Dollars (USD) unless otherwise stated in writing. Quoted prices are valid for the period specified in the quotation document. LiliTONG reserves the right to adjust prices due to fluctuations in raw material costs, currency exchange rates, or changes in applicable taxes and duties, provided that prior written notice is given before order confirmation.

Minimum Order Quantity (MOQ). MOQ requirements vary by product type and are specified in each product quotation. LiliTONG offers competitive MOQs, particularly for OEM/ODM development projects. Please contact us for specific MOQ information.

Order Modifications. Order modifications or cancellations must be submitted in writing before production commences. Once production has begun, modifications may incur additional costs or may not be feasible. Cancellations after production commencement are subject to a cancellation fee covering production costs incurred.

Scope of Customization. LiliTONG offers comprehensive OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services, including custom dimensions, materials, surface finishes, colors, packaging, and branding.

Design Approval. Prior to production, the Client must provide written approval of all design drawings, technical specifications, and sample products. Production will not commence until written approval is received. LiliTONG is not responsible for defects arising from Client-approved designs.

Sample Policy. A physical sample will be produced and submitted to the Client for approval before bulk production. Sample costs and shipping fees are borne by the Client unless otherwise agreed in writing. Approved samples serve as the quality benchmark for bulk production.

Tooling and Molds. Tooling, molds, and dies developed for custom projects remain the property of LiliTONG unless a separate written agreement specifies otherwise and the Client has fully paid the associated tooling fees. Tooling fees are non-refundable once production tooling has been created.

Client-Supplied Designs. If the Client supplies proprietary designs, logos, or branding elements, the Client warrants that it holds all necessary intellectual property rights and indemnifies LiliTONG against any third-party intellectual property claims arising from the use of such materials.

Standard Terms. Unless otherwise agreed in a separate written contract, payment terms are 30% deposit upon order confirmation and 70% balance payment prior to shipment. All payments must be received in full before goods are released.

Accepted Payment Methods. LiliTONG accepts T/T (Telegraphic Transfer / Bank Wire), L/C (Letter of Credit) for orders meeting minimum value thresholds, and other methods as mutually agreed in writing.

Currency. All payments are to be made in USD unless otherwise specified in the proforma invoice. The Client is responsible for all bank transfer fees, currency conversion costs, and any intermediary bank charges.

Late Payment. Overdue payments are subject to a late payment charge of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) calculated on the outstanding balance from the due date until full payment is received. LiliTONG reserves the right to suspend or cancel orders pending on overdue accounts.

Taxes and Duties. All prices are exclusive of taxes, customs duties, import levies, and any other government-imposed charges in the Client's country. Such costs are the sole responsibility of the Client.

Incoterms. Unless otherwise agreed in writing, all shipments are made on FOB (Free On Board) Foshan/Guangzhou port terms. Risk of loss and title to goods transfer to the Client at the point of loading. LiliTONG can arrange freight forwarding and insurance upon the Client's request at the Client's cost.

Lead Times. Estimated lead times are provided at the time of quotation and are subject to change based on production schedules, material availability, and force majeure events. LiliTONG will notify the Client promptly of any material delays. LiliTONG is not liable for delays caused by circumstances beyond its reasonable control.

Ready Stock. For in-stock items, shipment can typically be arranged within 3-7 business days of payment confirmation, subject to logistics arrangements.

Packaging. All goods are packaged to standard export specifications. Custom packaging is available upon request and may incur additional charges.

Partial Shipments. LiliTONG may make partial shipments where agreed in writing or where operationally necessary. Each partial shipment may be invoiced separately.

Inspection Upon Receipt. The Client must inspect all goods upon receipt and notify LiliTONG in writing of any visible damage, shortage, or non-conformance within 5 business days of delivery. Failure to notify within this period constitutes acceptance of the goods as delivered.

Quality Assurance. LiliTONG maintains rigorous internal quality control processes throughout the manufacturing cycle. Our quality commitment ensures that bulk shipments conform to the approved sample and agreed specifications.

Third-Party Inspection. The Client may arrange for a third-party inspection at the factory prior to shipment at the Client's expense. LiliTONG will cooperate with reasonable inspection requests and provide access to relevant production records. Inspection requests must be submitted in writing at least 5 business days in advance.

Non-Conformance. In the event that goods are found to be materially non-conforming to the agreed specifications, LiliTONG's liability is limited to, at LiliTONG's sole discretion: (a) replacement of non-conforming goods, (b) a credit note for the value of non-conforming goods, or (c) a partial or full refund of the purchase price for the affected goods. LiliTONG will not be liable for any consequential, indirect, or incidental losses arising from product non-conformance.

Warranty. LiliTONG warrants that all products are free from material defects in workmanship and materials under normal use conditions for a period of 12 months from the date of shipment. This warranty does not cover defects arising from improper installation, misuse, modification, normal wear and tear, or failure to follow LiliTONG's technical guidance.

LiliTONG's IP. All trademarks, trade names, logos, product designs, technical drawings, manufacturing processes, and other intellectual property developed or owned by LiliTONG remain the exclusive property of LiliTONG. No license or right to use LiliTONG's intellectual property is granted to the Client except as expressly stated in a separate written agreement.

Client's IP. All intellectual property provided by the Client, including designs, logos, and branding materials, remains the property of the Client. By providing such materials, the Client grants LiliTONG a limited, non-exclusive license to use them solely for the purpose of fulfilling the Client's order.

ODM Designs. For products developed under ODM arrangements, ownership of new designs and intellectual property created by LiliTONG during the development process remains with LiliTONG unless a separate written IP assignment agreement has been executed and full development fees have been paid.

Infringement. The Client warrants that any designs, specifications, or materials it provides to LiliTONG do not infringe upon the intellectual property rights of any third party. The Client agrees to indemnify and hold harmless LiliTONG from any claims, damages, or expenses arising from such infringement.

Both parties acknowledge that in the course of their business relationship, they may have access to confidential information of the other party, including but not limited to pricing, product designs, technical specifications, business strategies, and customer data ("Confidential Information").

Each party agrees to: (a) keep all Confidential Information strictly confidential; (b) not disclose Confidential Information to any third party without the prior written consent of the disclosing party; and (c) use Confidential Information solely for the purposes of fulfilling obligations under these Terms.

These confidentiality obligations do not apply to information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was already known to the receiving party prior to disclosure; (iii) is required to be disclosed by applicable law or court order, provided the receiving party gives prompt written notice to the disclosing party.

Confidentiality obligations shall survive the termination of the business relationship for a period of 3 years.

Exclusion of Consequential Damages. To the maximum extent permitted by applicable law, LiliTONG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunity, loss of goodwill, or business interruption, even if LiliTONG has been advised of the possibility of such damages.

Cap on Liability. LiliTONG's total aggregate liability arising out of or in connection with any single transaction shall not exceed the total purchase price paid by the Client for the specific order giving rise to the claim.

Force Majeure. LiliTONG shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government actions, pandemics, labor disputes, power outages, supply chain disruptions, or transportation failures. In such events, LiliTONG will notify the Client as soon as practicable and will use reasonable efforts to resume performance.

Client Responsibilities. The Client is solely responsible for ensuring that products purchased from LiliTONG are suitable for their intended application, comply with local building codes and regulations, and are installed and used in accordance with LiliTONG's technical guidance and applicable standards.

Termination for Cause. Either party may terminate an ongoing supply agreement or cancel a pending order with immediate effect by written notice if the other party: (a) materially breaches these Terms and fails to remedy such breach within 14 calendar days of receiving written notice; (b) becomes insolvent, enters bankruptcy proceedings, or ceases to carry on business; or (c) engages in fraudulent or illegal conduct.

Effect of Termination. Upon termination, all outstanding payment obligations become immediately due and payable. LiliTONG will cease production on any in-progress orders and invoice the Client for all work completed and costs incurred up to the date of termination. Any prepayments made are subject to deduction of costs already incurred.

Survival. Provisions relating to payment obligations, intellectual property, confidentiality, limitation of liability, and governing law shall survive the termination of these Terms.

Governing Law. These Terms and all transactions arising therefrom shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Negotiation. In the event of any dispute, controversy, or claim arising out of or in connection with these Terms or any transaction hereunder, the parties shall first attempt to resolve the matter amicably through good-faith negotiation for a period of not less than 30 calendar days from the date one party notifies the other in writing of the dispute.

Arbitration. If the dispute cannot be resolved through negotiation, it shall be finally settled by arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its arbitration rules then in effect. The seat of arbitration shall be Guangzhou, China. The language of arbitration shall be English. The arbitral award shall be final and binding upon both parties.

Interim Relief. Nothing in this section prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where necessary to protect its rights pending arbitration.

LiliTONG reserves the right to update or modify these Terms at any time. When material changes are made, LiliTONG will publish the revised Terms on its official website and update the effective date accordingly. The continued placement of orders or use of LiliTONG's services after the revised Terms become effective constitutes acceptance of the updated Terms.

For existing orders and signed supply agreements, the Terms in effect at the time the order was confirmed shall apply unless both parties agree in writing to the application of revised Terms.

We encourage Clients to review these Terms periodically to stay informed of any updates.

If you have any questions, concerns, or requests regarding these Terms of Service, or if you wish to discuss a custom supply arrangement, please do not hesitate to reach out to our team.