Privacy Policy

We collect information in the following ways:

We use the personal information we collect for the following purposes:

LiliTONG does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• a
  Service Providers: We may engage trusted third-party service providers (e.g., logistics partners, freight forwarders, payment processors, IT service providers) who process data on our behalf and are contractually obligated to protect your information.
• b
  Business Partners: In connection with OEM/ODM manufacturing, we may share necessary specifications and contact details with our production partners, factories, or material suppliers strictly for fulfillment purposes.
• c
  Legal Requirements: We may disclose information when required to do so by applicable law, court order, regulatory authority, or to protect the rights, property, or safety of LiliTONG, our clients, or the public.
• d
  Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.
• e
  With Your Consent: We may share your information for any other purpose with your explicit prior consent.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, please visit your browser's help documentation.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

• Business inquiry records are retained for up to 3 years from the date of last contact to support potential future business relationships.
• Active client records including order history and correspondence are retained for the duration of the business relationship plus 7 years for legal and compliance purposes.
• Website analytics data is retained in aggregated, anonymized form for up to 26 months.
• Marketing communications records are retained until you withdraw consent or opt out.

When personal data is no longer required, we securely delete or anonymize it in accordance with our internal data management procedures.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmitted via our website.
• Access controls limiting personal data access to authorized personnel only.
• Regular security assessments and updates to our systems and infrastructure.
• Staff training on data privacy and security best practices.

LiliTONG Hardware is based in Foshan, China, and operates internationally, serving clients primarily in Vietnam, Southeast Asia, and the Middle East. As a result, your personal information may be transferred to, stored, and processed in China or other countries where our service providers operate.

When transferring personal data internationally, we take steps to ensure that appropriate safeguards are in place consistent with applicable data protection laws, including:

• Ensuring recipient parties maintain adequate data protection standards.
• Entering into contractual agreements that require protection of your personal data.
• Complying with the Personal Information Protection Law (PIPL) of China and relevant international regulations applicable to our business.

By providing your personal information to us, you acknowledge that your data may be transferred and processed in China and other countries as described in this policy.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the details in Section 13 or submit a request via our contact page. We will respond within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing your request.

If you are dissatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Our website may contain links to third-party websites, platforms, or services -- such as our Facebook business page or trade directory listings. These external sites are governed by their own privacy policies, which we do not control and are not responsible for.

We encourage you to review the privacy policies of any third-party sites you visit. The presence of a link on our website does not constitute an endorsement of that site's privacy practices.

LiliTONG Hardware's website and services are intended exclusively for business-to-business (B2B) use by adults engaged in professional and commercial activities. Our services are not directed at, nor intended for use by, individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a person under 18, we will take prompt steps to delete such information from our records.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs. When we make material changes, we will:

• Update the "Effective Date" at the top of this page.
• Post a prominent notice on our website notifying visitors of the update.
• Where required by law, notify affected individuals directly.

Your continued use of our website and services after the effective date of any revised policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.